Our own mental health challenges and those around us has helped us all come together to create a team that is right for your needs.
We are a group of individuals who gravitated towards each other over the course of a number of years as we recognised we had similar values, goals and motivations, the main one being ‘helping others’.
Whether you are a large corporate, an SME or one person looking for the light, we are here to help.
We have over 35 years experience in the fields of Mental Health, Wellbeing, Psychology and Corporate Training.
Sean Heneghan is a Chartered Organisational Psychologist and Senior Associate Tutor with The University of Oxford. His belief is that each person has the potential to perform at a higher level within their current working delivery, but they are often unaware of their real potential. The most useful training is often as much about enabling individuals to grasp new opportunities to play to their strengths, as it is about helping them to become more aware of ‘new thinking’ that is sometimes necessary to help them challenge areas that they were previously unaware of. He has a passionate belief in people’s ability to learn and change and this comes across in his enthusiastic, trusting and empathetic style.
Sean Liddell is an accredited MHFA (Mental Health First Aid) MHFA England, Suicide First Aid (City & Guilds) National Centre for Suicide Prevention, and Mindfulness practitioner and coach British Mindfulness Institute. A naturally empathic motivator, Sean utilises his coaching skills and conversations to challenge and embed learning to effect positive behavioural change. He has helped hospitals within the NHS, school teachers and students, university lecturing staff as well as corporate organisations experience the benefits of resilience, emotional intelligence and mindfulness. He has also mentored young leaders from the commonwealth through the Queen Elizabeth Diamond Jubilee Trust.
He spent twenty years in a corporate role as an Associate Director for Lloyds and HSBC where he developed his leadership skills in sales, marketing, and communications.
He was also appointed an official mentor to the Queen’s Young Leaders (QYL) mentoring 2 future leaders from St Kitts and Nevis and Grenada in the Commonwealth. The QYL was established through The Queen Elizabeth Diamond Jubilee Trust, in partnership with Comic Relief and The Royal Commonwealth Society as well as speaking at international conferences.
Feedback from a recent MHFA course:
“If I could have gone higher than 10, I would have, Sean was fantastic in the way the course was presented. The way in which he addressed the topics made many of the attendees so comfortable that even I spoke about things that I did not think I would be able to discuss due to the relaxed tone and area we were in.”
is to create 1,000,000 mentally healthy workplaces, productive, happy and a retention so high, it proves people want to come to work
To create a world where we can direct our own mental health and wellbeing journey with acceptance and support to thrive and empower ourselves and everyone around us.
This Privacy Notice relates to the processing activities of Mindful Training Ltd.
At Mindful Training Ltd, we are passionate about delivering the best possible results.
So, our openness and honesty here, in our Privacy Notice. You may sometimes hear this document referred to as an FPN or Fair Processing Notice too. In short, it’s a snapshot of how we process your personal data whilst delivering a first-class service to our customers.
By taking the time to read the below, you will have a good idea of how Mindful Training Ltd processes your data, from obtaining it in the first instance, right through to deletion. To help you feel empowered, we’ve even added in any Data Rights you may have too.
USING YOUR PERSONAL INFORMATION
We are what is known as the Data Controller, meaning we are an ‘entity’ that decides how and why your personal data is used.
When you contact us, we will collect some of your personal details to enable us to contact you about your query and enter into a contract should you wish to use our services.
We will never ask for more information than we need to process your relationship with us, collecting only what is deemed adequate to carry out the task.
Examples of the types of personal information we usually collect are:
Telephone number (including mobile)
Payment details (Direct Debit, credit/debit card number)
Unless we tell you otherwise, the personal data and information you supply will never be used for any other purpose without your permission.
We have several internal processes that enable us to service your requirements. For each, we must tell you about the lawful basis we will rely upon. In short, it is simply the reasoning and the justification behind the way we process your data.
Consent – We rely on this lawful basis, specifically around Direct Marketing
We may also rely on this basis should you decide to choose to activate any of the other cookie types.
For your information, we don’t collect information about you via cookies others than those that are deemed essential.
In any case, you can clear your cache at your own leisure.
Contract – You may have asked us to do something, for example, provide a quote for a service or perhaps a one-off chat.
Equally, we will also use this basis to enable us to deliver our service to you.
Legal Obligation – In line with statutory requirements, we may also have a need to process and keep data pertaining to any business we do together, for HMRC auditing purposes.
Legitimate Interest – We may use this lawful basis when processing data in ways you would reasonably expect to enable us to provide you with our service.
KEEPING AND STORING YOUR DATA
If you are an existing customer or we have had a relationship previously, we will keep your personal data for 6 years from the time our services to you cease.
This is because we have a legal obligation, as mentioned above, to HMRC, should they wish to make an enquiry with us. It also enables us to handle any complaints more effectively.
Should you make an enquiry and decide not to proceed with us, we will typically keep your data for 28 days, unless you tell us we can keep it to market to you in the future.
Your data really matters to us, so we make enquiries with our suppliers to establish where they may store your data or share it with their sub processors. At the time of writing, all of your personal data is stored within the European Economic Area (‘EEA’).
SHARING YOUR DATA WITH THIRD PARTIES
As you would expect, we don’t share any of your personal data with third parties for marketing purposes, although we may share it with companies in the course of managing our services to you.
Our suppliers are chosen following due diligence and vetting checks to ensure they are legitimate and trusted and will only be shared for purposes of:
To deliver the services you have asked for, which includes sharing your information with a specialist consultant from our network (if required for a specific service).
For a third party vendor such as eLearning providers or other partners that requires your data to reach out to you.
For legal or regulatory purposes including fraud prevention or supplying data to Law Enforcement agencies
If we buy or sell any business or company assets
Mindful Training Ltd are constantly improving our services and products for our clients. We believe these are exciting times for our business and want to bring you on the journey with us. However, we understand if you don’t want to hear from us. You can always change your mind later too.
If you do wish to hear from us, we’ll ask you how best to contact you, be it SMS, email, post or phone. You will also be able to unsubscribe via the link at the base of every marketing email.
The Data Protection Act was updated in 2018, with Rights being at the forefront of the Regulators’ minds, from the outset. We totally support this and list the Rights you have (and more importantly, what they mean) below:
Right of Access – This means you have the right to ask us about the Personal Data we are currently holding about you and to be provided with this data.
Right to be informed – You have a right to be aware of how your data is being processed. We look to uphold this Right by providing you with THIS notice. Please be assured, should the way we process your data change, we will let you know.
Right to Data Portability – In basic terms, should you wish us to help you move your data to another organisation, we will do so in a secure and legible format.
Right to Erasure – In certain circumstances, you may have the right to have your personal data deleted. This will depend on whether there are other reasons that we may have to hold onto your information.
Right to Object – This might be a request to stop marketing to you, or perhaps, insist we stop processing your data for other reasons. Unless there is a compelling reason for us not to do so, we will cease the processing of your data.
Right to Rectification – It is important that the quality and accuracy of your data is of the highest standards and reflective of your circumstances. Requests might include an update of your bank details, contact details or perhaps a change of sex or name.
Right to Restrict – This right is normally upheld by a business upon receipt of a Right to Object request. This means we may ‘pause’ what we are doing with your data whilst we investigate your request
Rights in Relation to automated decision making and profiling – At present, we do not make use of profiling of automated decision making.
THE LEGAL BIT
Should you feel you would like to exercise one of the above rights, please contact our DPO Sean Liddell
Or by post via:
17 Glen Park Road
17 Glen Park Road
If sending via email, please help us by clearly identifying in the subject line that this is in relation to a RIGHTS REQUEST. We have an obligation to deal with your request asap and in any case, within 1 month of receipt, so your assistance helps us deal with the request in a timely manner.
LESS THAN HAPPY?
In the unlikely event that you are unhappy with the way we have processed your personal data, you can contact the Information Commissioners Office, often referred to as the ICO.
For full details about how to share any concerns you may have, visit www.ico.org.uk/concerns/
MENTIONS OF OTHER COMPANIES ON OUR WEBSITE
We pride ourselves on the relationships we have built over the years.
To that end, we might include names and links of trusted partner agencies that we think you could benefit from, on our website, https://mindfultraining.ltd
Any contact with a third party will be subject to the rules and overarching Privacy Notices and Policies you have with that specific ‘Data Controller’ and not https://mindfultraining.ltd directly.
Like with any website or business, please carefully read the conditions and be sure they are capable of effectively safeguarding your personal data before disclosing your details.
KEEPING YOU INFORMED
We have an obligation to ‘Keep you Informed’, so from time to time, may have a requirement to update this document to accurately reflect the way we process your personal data. We promise to review this Privacy Notice annually, in any case.
For your information, this is version V1.0 and was created and reviewed by Sean Liddell, Oct 2022